Elekta Integrity Line

Elekta Integrity Line

Reporting a violation

Elekta的行为准则列出了我们在Elekta使用的专业行为标准,以指导我们的互动,每天,彼此,我们的客户和业务合作伙伴。它表明我们对我们所做的一切的坚定承诺。通过报告合规性违规行为,您正在采取我们的代码的精神,并帮助保护我们的业务和您的声誉。

Elekta has a non-retaliation policy so you can feel comfortable reporting a violation tocompliance@elekta.com。如果你觉得不舒服的通过电子邮件and you believe there has been a serious breach of our Code of Conduct, Policies or Law, you can report a violation and engage in virtual communication with the Elekta Compliance Team via theElekta Integrity Line,每天24小时提供。您可以识别您的自我或匿名报告违规行为。

TheElekta Integrity Lineis operated by an independent third-party (SpeakUp) that will provide Elekta with a typed word-to-word transcript of what you have said. You are in total control of the content of the message you leave: if you leave your contact details in your message, SpeakUp will forward it; if you do not leave your contact details, Elekta will not know who you are. Furthermore, Elekta will not to seek the identity of any anonymous reporter.

Click the button below to see reporting options, including country specific information:

Click to report a violation

Frequently Asked Questions about Elekta Integrity Line and the SpeakUp system

A:It is a service ('communication instrument') enabling all employees within Elekta to report serious breaches that would otherwise not be reported in complete anonymity. You can do this either by phone or via a secure website, without the interference of a human operator.

A:To make available a reporting route to all Elekta employees, suppliers, customers and any other person that would like to report a violation to Elekta.

A:免费电话:你拨的电话号码,输入您的access code and leave your message. During your call you will not talk to an operator. All instructions have been pre-recorded and will guide you through the process easily. Within one week you can call back to listen to Elekta's response. You can post a new follow-up message to this response. This conversation cycle can be repeated endlessly. (Tip: write down your message before you make the call.)

Web:前进到Elekta Integrity Line Web服务页面(通过使用按钮“单击187金宝搏beat亚洲体育以报告一个问题”或简单地输入URL:https://www.speakupfeedback.eu/web/elektaexternals/select_country/766),选择您的国家/地区,输入您的访问代码并留言。在一周内,您可以返回Web服务并阅读Elekta的响应。187金宝搏beat亚洲体育您可以回复此响应。该通信周期可以无休止地重复。

A:该服务由187金宝搏beat亚洲体育第三方,一个独立的荷兰公司的人员智能作业。人们InTouch负责处理所有消息。公司成立于2004年,公司位于阿姆斯特丹。专利发言®reporting system is already used by numerous well-known companies.

A:Not at all: straightforward voice prompts guide you through the simple process and phone menu.

A:Elekta将收到您所说的类型的单词换句话说。您可以完全控制您离开的消息内容:如果在您的留言中留下联系人详细信息,请将扬声器转发;如果您不留下联系方式,请说话和Elekta不知道您是谁。此外,Elekta同意不寻求任何呼叫者的身份。

A:不可以。演讲系统由人员Intouch运营,该公司是一家独立的公司,该公司转录并翻译您的信息并发送了您所说的inekta的键入字的单词转录程序。(提示:如果您觉得留下电话留言,让其他人在手机系统上读出您的留言,或在Web系统上留言)

A:不,演讲系统由人们智能操作。Elekta无法访问连接数据。电话详细信息或IP地址永远不会被交给公司。但是,您的公司可能会从公司电话或计算机中追溯用户信息,请注意您也可以使用公共或不可识别的电话或计算机。

A:Upon confirmation of receipt of the transcribed and/or translated message by Elekta, the recording will be erased immediately by People Intouch.

A:The exception to the afore mentioned: if the SpeakUp system receives a message whereby the caller is threatening with violence or a criminal act, Elekta can request to retain the recording to hand it over to the authorities. Still, the voice file and/or connection data will never be handed over to Elekta.

A:Access is via a free phone number so you will call at no cost. However, it can be that in exceptional cases (for some mobile operators for instance) local costs will apply.

A:No. However, after seven minutes you will get a notification followed by an option to continue.

(Tip: try to be as comprehensive and to the point as possible in your message)

A:如果您尝试从手机调用,请使用固定的陆线再次尝试,我们经历过这是到达演讲手机系统的最佳方式。如果您仍然遇到访问说话手机系统的问题,您可以发送电子邮件speakup@peopleintouch.nl

A:您的转录信息将在一个工作日内原则上发送给Elekta。

A:演讲系统将为您提供独特的案例编号。请务必仔细写下来。此案例编号使您可以在返回系统时侦听或读取ELEKTA的响应。

A:Elekta strives to respond within one week. If no answer is available after a week, we advise you to try once more after a few days, or leave a new message with a new case number and refer to your other case number.

A:Yes, the Elekta Integrity Line is available 24 hours per day and 365 days a year from every telephone. Each country has its own free phone number and access code.

A:Yes, you can leave a message in your native language. Agreements are made with Elekta about language options for each country. When leaving your message, you can simply choose one of these languages. Responses will be in your native language as well.

A:Yes, the Elekta Integrity Line Web Service enables you to attach (electronic) documents.

When you have left a message on the phone system, you can log on to the web system using the same case number. Press on the button 'if you already have a case number'. Here you can leave your (electronic) documents. If you would like to stay anonymous, please make sure your contact details are not mentioned in the attachments or in its properties.

A:如果您丢失了案例编号,我们要求您使用新案例编号再次留言。如果您为您的第一个通话写下了您的信息,这将不会占用大部分时间。使用新的案例编号进行所有进一步的通信。

A:The information to leave a message can be found on the Internet page of Elekta. If you cannot find it there, please send an email tospeakup@peopleintouch.nl, so we can help you.